FAQs

Frequently Asked Questions


When it comes to window tinting, we're the ones to ask

Automotive Questions

  • I just had my windows tinted and now it's all hazy. It's been several days and it hasn't gone away.

    When we install the film, we use rubber squeegees, which can only get so much of the water out.  Under normal drying conditions such as hot summer days it will take 1-2 weeks, but in the winter time the drying time usually takes 30 days. Also, drying time depends on how much sun exposure the windows receive during the day, the more sun and the hotter it is, the faster the drying.

  • Do you guys remove door panels?

    As a rule, we remove door panels, this is the best way to get the film to within 1/16" of the top edge and below the bottom seal.  On some cars, this is not necessary as there no weather-trim seals to interfere with the  installation process.

  • My car has the dot matrix on the rear window, how do you guys deal with that?

    On some 2 door cars such as Accords, Mustangs, Integra's, and RSX's, there is a 5-6 inch rows of dots called dot matrix.  These dots are painted on ceramic enamel that are raised off of the glass, so when we tint over those dots, there are air pockets created, which gives an unattractive appearance.  What we do is apply black vinyl to the dot matrix area and since vinyl is thinner than tint, it goes over a lot better.

  • How do I clean my windows to ensure it lasts as long as possible?

    We recommend a non-ammonia cleaner and a soft cloth. You can use vinegar and water (1 part vinegar to 10 parts water), or Windex with vinegar or Windex Multi-Surface cleaner available at most stores. But be sure to read the label that it does not contain ammonia. If you use a professional window cleaner, let them know which windows are tinted.

Residential Questions

  • I have dual pane windows. Can they be tinted?

    Dual pane windows are very common in homes these days. In fact, they have been around for about 12 years.  Dual pane or thermal pane have two pieces about 1/2" apart with gas sealed in-between. The answer is yes! Your windows can be tinted but certain guidelines need to be followed, because dual panes are more vulnerable to stress than single pane windows.

  • What is seal failure?

    Seal failure occurs when the sealant between the two lites or panes of glass breaks, subjecting the airspace to the surrounding environment. Since the sealant acts as the moisture barrier, if the seal breaks, condensation can develop in the airspace of the insulating glass window.

  • Why do insulating glass unit seals break?

    The environment inside an insulating glass unit can be affected by its external environment such as temperature and air pressure. Changes in temperature and air pressure put additional stress on the insulating glass unit's seals. The use of resilient sealants in the construction of the insulating glass unit can also cause the seals to fail.


    Most manufacturers, however, design and test their products to withstand significant changes in air pressure and temperature, thereby reducing the chance of failures. Nevertheless, seal failure does will continue to occur simply because of the way in which insulated units are manufactured, shipped and installed. In fact, the insulating glass manufacturers association (SIGMA) has found normal seal failure to be at a rate of 1.5% of the installed units.

  • Does window film cause seal failure?

    Window films have been applied to millions of square feet of insulating glass units throughout the world for over 25 years. Our product has never been shown to be the cause of seal failure. During this time, the window film industryhas continuously analyzed how window films affect temperature and pressure within the airspace of an insulating glass unit. Results indicate that on a clear insulating unit, even our most popular residential films, only increases the summertime airspace temperature by no more than 22 degrees, a pressure increase of only .55psi (pounds per square inch). Put into perspective, most manufacturers of insulating glass units design their products to withstand a pressure change of 3.30psi, over six times the film's potential pressure increase!

Commercial Building or Retail Store Front Questions

  • How Do Window Films Work?

    Our Sun Control Films are designed to reduce the amount of solar heat transmission through window glass by increasing the solar reflection (not necessarily visible reflection) and solar absorption of glass.


    Typical colored or dyed films work primarily through increased absorption. The color absorbs the solar energy at the glass, thus reducing the direct transmission into the room. These films only offer marginal performance when compared to reflective films.


    Reflective films are films that have been precision coated with metals. These metallic films are designed to increase the solar energy reflection of the glass and some of the absorption. Non-Reflective films range from moderate to excellent in solar performance (heat gain reduction).


    Our Sun Control Films are protected with our patented Abrasion Resistant coating for long term durability and maintained appearance.

  • How Do Your High Performance Safety and Security Window Films Work?

    Our Safety and Security Window Films are designed to make glass shatter-resistant by holding the glass pieces together when broken. Our Safety Window Films are made with thicker polyester and a much thicker, more aggressive adhesive system. Our Safety Films are unique in the industry; they are built using a special micro-layered polyester technology which increases the films tear resistance significantly. Pound for pound, the impact and tear-resistance of our Safety Films outperform all other films of similar thickness.

  • Why Should I Have Your Film Applied in My Commercial Building?
    • Lower Heating and Cooling Operating Costs
    • Lower Utility Demand Costs
    • Utility Rebates
    • Improved Aesthetics, Uniform Appearance
    • Improved Safety and Security
    • Extended A/C Equipment Life
    • Valued Alternative to adding more A/C Equipment

    Most often, our commercial customers will purchase Window Films for tenant comfort and justify the purchase on Energy Cost Savings.


    Most manufacturers, however, design and test their products to withstand significant changes in air pressure and temperature, thereby reducing the chance of failures. Nevertheless, seal failure does will continue to occur simply because of the way in which insulated units are manufactured, shipped and installed. In fact, the insulating glass manufacturers association (SIGMA) has found normal seal failure to be at a rate of 1.5% of the installed units.

  • What is the Typical Energy Return on Investment for Your Window Films?

    Simple pay backs will vary depending upon the amount of sunlit glass exposure, the type of film, the type of glass, cost of fuel, cost of application, and other variables. However, we have seen pay backs often range in 2-5 year period, with some reported to be even less than 6 months.

  • How is the Window Film Applied?

    Films are professionally applied by skilled, well-trained Authorized Dealers. Almost all of our films are designed to be applied to the inside of your glass.


    The first step is to prepare the window area for the application; placing drop cloths on the floor, protecting and/or moving furniture where necessary.


    Next, the window glass is cleaned using simple cleaning solutions and razor blade scrapers. Then, the film is sprayed with a slip solution (detergent and water) for proper positioning, and applied to the window glass. Using a professional grade squeegee and following proper techniques, the application is completed by removing excess water, trimming the edges, and a final squeegee technique to dry the edges.

  • How Do I Clean My Window Film?

    After thirty days, you may clean the film using normal household cleaning solutions, excluding ammonia based products, e.g. Windex, and a soft, lint-free cloth or towel. You may also use a squeegee to clean the film. Abrasive products, which could scratch or damage the film, should not be used.

  • How Long Does Window Film Last?

    Window Films are made durable to last for many years; just how long may depend upon the type of film applied, type of glass it is applied to, and the particular climate in which it is applied. Most applications last upwards of 10 years and beyond, and several applications are still performing after 15 years. All applications have a minimum warranty period of five years (except exterior applications which are 2 years), and several films carry a 10 year commercial warranty, and even a lifetime residential warranty (lifetime for as long as original purchaser owns their home).

  • Will Your Window Film Stop My Furnishings From Fading?

    Nothing completely stops  fading. Our Films are designed to reduce the major causes of fading (ultraviolet light, visible light, and solar heat), thus prolonging the life of your furnishings, perhaps as much as two to five times.


    Keep in mind the articles to be protected; if they have a typical life of 5 years then they may last 10 years to much longer depending on the performance of the film selected. However, if the typical life is only 2-3 weeks, then the expectation should be expressed in terms of months.


    As a general rule of thumb, ultraviolet (UV) is approximately 40% of the cause, visible light is about 25%, and heat about 25%. The remaining 10% can be attributed to humidity, pollutants, interior lights, dye anchorage, and more.

  • Does the Ultraviolet Protection Lose Its Effectiveness Over Time?

    No, the ultraviolet (UV) protection that we use in our proprietary adhesive system is indefinite. It does not lose its effectiveness over time. In fact, an actual glass sample from The Dumbarton House in Washington, DC was tested. This was a ten-year old application and the ultraviolet transmission still measured <1%!

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